[ Business | Governmental Organizations | Academia | Families & Couples | Young People (Future Leaders Team) | Consultants ]


Testimonials: Business

“As our executive management team engaged in LaL’s 4-Mastery one year leadership development program, we developed a level of trust and communication unique to the LaL experience. During this time, even though we reorganized our entire business, we were able to retain key members of our team who were receiving competitive offers from Internet start-ups and to significantly increase our business revenue while the entire industry imploded around us. LaL’s involvement in these events (through seminars, in-house strategy sessions and coaching) was a very critical factor in our miraculous success.

One important observation regarding the investment of seminar time: we have experienced to conclusion that the best time to attend LaL is when you believe you can least afford to spend the time. Our return on investment in both time and money has been substantiated through the feedback of our employees, our vendor partners and our families.”
 
David Raab
Executive Vice President of Operations
Sarcom, Inc.
 
“LaL has played an essential role in our ability to build and run one of the largest tension leg oil platforms (TLP) in the world. Summarizing our learnings in a few words is impossible. I will say that as the leader of Ursa, one of Shell Exploration & Production Co.’s biggest assets, my leadership team and I have gained insights, skills and tools to achieve dramatic improvements in our communication and our commitment to each other, our team and our mission. The results speak for themselves:

4 month acceleration in construction schedule, estimated $40 million in savings
    50% decreased operating costs from business plan
    Achieved "Best in Class" uptime performance of 99%
    Dramatically improved year-2000 production performance by 12 million barrels (43% increase)
    Outstanding safety performance
    Ahead of targets and on path to achieving aggressive environmental goals
    Outstanding inspection performance by regulators (U.S. Coast Guard and Minerals Management Service)
    High morale among personnel, high rate of skill acquisition and advancement
    Ursa paid out in 26 months, the fastest for any Shell tension leg platform”
 
Rick C. Fox
URSA Asset Leader
Shell Exploration & Production Company (SEPCo)
 
“The LaL training helped me thrive in the frequent discomfort of building my own company. It has been a catalyst in making my new company so successful.”
 
Ernie Weir
President
Hagafen Wine Cellar
 
“By the time any manager has reached an executive level, he or she has spent hours, days, months in countless training programs, little of which create lasting change. The LaL work is groundbreaking; it builds an understanding of root causes, rather than focusing on symptoms.”
 
Jeffrey E. Stiefler
Former President, American Express
Chairman and CEO
International Data Response Corporation
 

“I discovered the incredible power as a leader of being willing to drop the mask, be vulnerable and say "I don’t know." I went to LaL for better self-understanding, and now I am continually challenging myself. I have to ask "am I doing this to satisfy my personal ego, or to support my team and my company?"

In attending LaL together with my team, we realized that until we were able to have non ego-driven, open, honest and complete communication, we only stayed on the surface of the issues. LaL has helped me to learn how not to avoid conflicts, but to use them to address the real issues and save immeasurable time and energy.”

 
Ben Phillips
President and CEO
Pelican Companies
 
“If we had worked together for 20 years, our team would never be as successful as what we have accomplished with LaL this year. Since we began the 4-Mastery Program, we have expanded from 4 clubs in Hong Kong and Singapore to 10 clubs throughout Asia with 1,200 teammates and increased revenues of 250%. I am thrilled that our senior management team (a recently assembled multinational group) has all gone through LaL’s courses during this challenging time of high growth. LaL has taught us how to create a safe environment where we can discuss our issues and express what is normally unsaid. We are better able to listen to each other without reacting, and sustain a common vision. We have gone to the next level of individual and team performance, and now have many new tools to ensure we remain the number one fitness team in the world!”
 
Eric Levine
CEO California Fitness Centers
Hong Kong/Singapore/Taiwan/Korea/Thailand
 
“I’ve made real changes in my leadership and communication style. Staff members learned new ways to resolve key issues. We brought our multimillion dollar project in, on time, on budget, and projected a 700% return on investment!”
 
Autumn Wagner
Manager, Human Resources Information Management Systems
California State Automobile Association
 
“Starting with myself, I have been able to empower my 60-person department to transform negative competition to collaborative partnership. The productivity gains have exceeded 100%; my staff became willing to go the extra mile.”
 
Carol Cain
Senior Vice President
Visa International
 

“We had been working on improving product development cycle time for nearly ten years, with little to no real change. We tried project management techniques, TQM, Statistical Process Control and Theory of Constraints. We had expertise in each of these areas, yet we could not make any significant improvement.

LaL’s workshops and coaching helped us to see how our individual patterns of behavior did not allow us to make use of our collective expertise. After a year of working with LaL, our pilots achieved cycle times of 90 days, compared to our previous average of over 270! LaL has helped us to finally take advantage of our expertise, and make groundbreaking progress.”

 
Rik Glover
Senior Engineering Manager
Fairchild Semiconductor
 
“This program offers the most powerful set of conceptual and practical tools for business and life that I have yet encountered. My partners and I are using Learning as Leadership’s work as a centerpiece for defining and implementing our company’s mission in all aspects. It is profoundly impacting our firm and, in turn, our 15 portfolio companies. Not to be missed.”
 
George McCown
Co-founder and Managing Director
McCown De Leeuw & Co.
Chairman
World Business Academy
 

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Testimonials: Governmental Organizations

“As the Employee and Organizational Development Manager, I have certainly had my fair share of experiences with training initiatives - LaL is definitely a cut above in terms of sustainable team building and leadership skills.”
 
Kathy Johnson
Employee and Organizational Development Manager
Oak Ridge National Laboratory
 

"I came to the first workshop on my own, and then with key members of my team. As we clarified and then launched our challenge – the complete overhaul of the lab infrastructure – there were many obstacles to overcome: territorial struggles, stovepipe thinking, etc… As a leader of my peers, I had no direct authority over a team accustomed to running their own organization. Together we learned to collaborate and coordinate as a cohesive unit – not something we were used to doing!

The LaL training, individual and team coaching, and on-site facilitation helped us talk about the difficult issues in a constructive fashion, develop and commit to clear cross-organizational goals and hold each other accountable for them. LaL gave us the tools to build trust and challenge each other on the things we don't follow through on.

Personally, I am reluctant to displease others, and my leadership style has traditionally been through consensus building. Working with my coach, I learned how to set a clear direction and give the stronger leadership that my peers wanted me to provide. I am now able to fully step into my role as a leader with creativity and courage."

 
Vice President, Operations
National Laboratory
 

“The management team of the Instrumentation and Controls Division has been actively searching for ways to enhance its performance as an organization for several years. We read the literature, such as Peter Senge’s Fifth Discipline, and brought in consultants to develop a more effective organization. Yet any improvements tended to be transitory.

From our first LaL workshop, our experiences both as a team and as individuals were profound. Throughout the year, we discovered how our personal obstacles were contributing to the team's dysfunctions and holding us back. The effectiveness of our team and our working relationships has improved dramatically – and still is. This ongoing, sustainable change stands in sharp contrast with our experiences with other leadership training methods.

Our increased ability to establish and maintain clarity has improved both our internal and external communications. As a result, we have better agreement on our priorities and far more effective team collaboration.

Furthermore, these changes have not been confined to our team, but have enriched our home life as well. We learned how interdependent all the diverse aspects of our lives are; what started out as an effort in team enhancement has given us life enhancement.”

 
Richard L. Anderson
Chief Scientist
Instrumentation & Controls Division
Oak Ridge National Laboratory
 

“My experience of LaL's year long 4-Mastery Program has improved my daily experience of life at the most fundamental level. Conflicts that have been a source of agitation and struggle over decades have moved to resolution; I am more comfortable in my life, my relationships and my various public and private roles than I ever imagined possible.

While my wife and I began LaL with a focus on strengthening our marriage, I also find my work relationships fundamentally changed for the better, and my ability to lead large organizations significantly enhanced. At 55, I am doing the best work I have ever done in my life.”

 
Lewis H. (Harry) Spence
Commissioner - Massachusetts Department of Social Services
Former Deputy Chancellor of Operations, New York City Board of Education
 

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Testimonials: Academia

“The LaL training allowed me to make a fundamental shift in my approach to my work as a university professor. As I took a hard look at my behavioral patterns, I realized that I spent a lot of my work life taking on jobs because they validated my standing and value, not because they were aligned with my real aspirations. I soon resented the time they took from what I considered to be my "real" work, and they became obligations rather than opportunities. LaL helped me clarify and recommit to what I want to contribute through my professional and personal goals, and this has renewed my energy and enthusiasm for my research and teaching.

My students have responded to my new attitude and approach with enthusiasm, and we are jointly creating seminars and research projects that we are deeply excited about.

Instead of complaining about problems at work, I am now committed to understanding my role in them and how I can co-create the work environment and meaningful collegial relationships that I want. These transformations have also affected my personal life. My husband and I have begun to clarify our common goals, and the impact on our family relationships has been very positive.

As a social psychologist, I have been fascinated at the overlap between the teachings of LaL and the psychological research literature on people’s essential needs, the self-esteem system, and the circumstances that encourage true mastery and relatedness, rather than the illusion of competence and feelings of superiority. Not only are LaL's teachings well grounded in empirical research, but they translate into concrete and lasting change.”

 
Jennifer Crocker, PhD
Professor of Psychology
University of Michigan
Former President, Society for the Psychological Study of Social Issues
 

“LaL’s approach to systemic change through personal development is unique in its depth and potential for transformative learning. By midway through the Personal Mastery seminar I had constructed a mirror that provided an undeniable reflection of the patterns of my life, the motivations that drive these patterns, and – most painfully – the costs of these patterns to myself, my relationships, and others in my life. It took time to construct this mirror and even more time to internalize, and really feel, its implications. Yet this was essential. My reflection became a powerful engine for change – an engine typically absent in other approaches to change.

The next step focused on creating an alternative compass: new motivations, goals and practices that formed a framework for breaking through old ego-driven patterns.

The seminar helped me turn some important corners in my life and change the texture of my daily interactions. It was a gift to myself and to my family. I have since recommended LaL to many of my closest colleagues and friends."

 
Debra Meyerson, PhD
Associate Professor
School of Education and (by courtesy) School of Business
Stanford University
 

“As an academic administrator, I play a diverse set of roles and interact with a wide variety of constituents. LAL gave me a lens and framework for seeing clearly the ways that I contribute to the frustrations I sometimes experience on the job. More importantly, it gave me a roadmap for creating the kind of life (work and otherwise) that I truly want and some tools for staying on the path.”

 
Sue Ashford, PhD
Michael & Susan Jandernoa Professor of Organizational Behavior
University of Michigan
 

"It is astonishing how each seminar goes ever deeper toward the core issues, offering a unique opportunity to step back and examine one's life with the most powerful analytical lens I have ever encountered. This work constantly provides new insights that make my life richer and more satisfying both at work and at home."

 
Robin Ely, PhD
Associate Professor of Organizational Behavior
Harvard Business School
 

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Testimonials: Families & Couples
Organizational learning is evolving to community learning, where customers, vendors and even families participate - people from the full spectrum of our lives. LaL includes young people, spouses and families in its programs, creating a microcosm of society and lessening the fragmentation of home and work life so predominant in our culture.

“As a result of my LaL training, my commitment to my family, my wife and my work has increased. My life is more balanced, my purpose clearer, my relationships deeper and more honest. I am able to change my own behavior in the moment when it doesn't support my goals. I am more optimistic about the future, more alive on a day-by-day basis and more open to the miracles of life.

Over the past two years I have exposed my entire management team and my wife and three children to LaL seminars and coaching. At work and at home, trust has increased, communication has improved and mutual support has become the common focus. There is no organizational or family unit that could not benefit from the LaL experience.”

 
Daniel McDonald
Director, Instrumentation & Controls Division
Chair, R&D Division Directors' Caucus
Oak Ridge National Laboratory
 
“Have you ever asked your kids for a performance appraisal? Wonder what rating you would get? Would my son feel that my parenting skills and behavior offered him the support he needed as a young man to accept life's challenges and be fulfilled with school, work and recreation? Having the opportunity to examine our lives together in the LaL Personal Mastery seminar was extraordinary! I am becoming aligned with and supportive of my teenager’s dreams, aspirations and priorities – and even more incredible is that he is open to receiving my support. The seminar was a great starting point that opened safe and non-threatening communications for both my son and me."
 
Kathy Johnson
Employee & Organizational Development Manager
Oak Ridge National Laboratory
 
“As a dual-career couple, it is all too easy for each of us to become absorbed in our own world, creating imbalance at work and within our family. Attending the LaL programs provided us with the opportunity and the framework to learn how to communicate genuinely with each other. We are working together to define our personal and professional goals and the support we need from one another to achieve them. Our commitment to our work, our family and each other has strengthened. The real joy was in rediscovering just how many goals we share together.”
 
Renee Tucker
Human Resources Specialist
Raymond Tucker
Research & Development Group Leader
Oak Ridge National Laboratory
 
“We can honestly say that our lives are fuller, richer and less impaired by tension and blame as a result of our ongoing involvement with LaL. Within our marriage we have been able to get less caught up and confused by old patterns of thinking and acting. Instead of being captives of discouragement and resentment, we are able to express our needs and aspirations more fully and honestly and to be more mutually supportive. Although there are new situations and challenges in every relationship, we are now better prepared to deal with them as a result of our LaL training. We feel we have been given a gift of renewed commitment to our marriage.”
 
Steve Black, Photographer & Foreign Language Instructor, Boston Conservatory
Zezette Larsen, Social Worker & Senior Housing Consultant
 

“As a practicing obstetrician/ gynecologist with a good job, a very supportive and loving spouse and two small children, defining a path for my life is something that I had never really done consciously, in spite of all my so-called personal and professional success. Somehow, careful scrutiny of my past experiences and behavioral patterns in the challenging, but safe and supportive environment provided by LaL, enabled me to feel transformed. My relationship to and communication with my patients and colleagues has dramatically improved.

My spouse and I have a depth of understanding that simply would not have been possible had we not attended the LaL seminars together. It has resulted in a much deeper level of commitment. I am more clear about what I really want for my children, have gained some measure of control over my finances, and have become more involved with my community. I am better able to support those I care about.

This is the result of a total of two seminars and four months of coaching. I have regained my time & money investment many times over.”

 
Kim Li Spencer, MD
Department of OB/GYN
Kaiser Permanente – Fontana
 

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Testimonials: Young People (Future Leaders Team)
LaL is committed to supporting young people to create healthy, constructive lives. Each year space is reserved in the 4-Mastery one year leadership development program for young adults (ages 14 and older) to form the Future Leaders Team. Young people from diverse backgrounds and geographical locations come together and learn to function as a team, working on common projects and supporting each other on important aspects of their respective lives – at school, in their relationships and with their families. The 4-Mastery Program provides them with the forum and the tools to clarify and implement their goals, preparing them for the future.

As a part of the 4-Mastery Program, team members learn to commit to their schoolwork – attending all classes and doing their homework on time. Some have even received school credit for their participation in the program. Past participants have achieved better results both in terms of grades, level of engagement at school and improved relations with their families, peers and teachers.

Many adolescents today struggle under the societal pressure to succeed and the peer pressure to fit in. Some can turn to unhealthy addictions such as TV, video games, alcohol, drugs, eating disorders, and even violence. LaL provides today’s youth with tools to be leaders in their own environment, empowering them to make choices based on their goals rather than their impulses of the moment.

“I wanted to get away from the drugs and alcohol that were so pervasive at my boarding school. I had also begun to form poor habits with how I spent my time. I was mostly doing what I wanted, when I wanted -- playing video games for hours at a time, watching movies or just getting drunk and playing pool. Life didn't excite me, and I hated my classes, but I thought I was having fun. At LaL I began to see that I really wasn't doing what I wanted with my life. I am now connecting with my real passions. I am realizing that what I do now creates my future. I have committed to no drugs for life and no alcohol for one year, and I am challenging myself to let go of all the ways I escape. I am committed to living a more constructive life and I am learning that may mean going against what I view as "fun." Interestingly, life has become far more exciting in the process.”
 
Doug Atkinson, 17
High School Senior
 
“Being part of the Future Leaders Team has taught me accountability, commitment, leadership and organization skills, as well as dedication and compassion. Before, I did not know how to be part of a team. In just one year the Future Leaders team has become like family to me. Whether we are working on logistics, relationships or family problems, we are committed to supporting one another. Together we are learning, growing, and co-creating our goals.”
 
Student, 22
University of California, Berkeley
 
“The results of our son's participation in the 4-Mastery Program have been no less than astounding. He has taken charge of his life in a way that many far older people do not. He is clear on his goals and has become a more focused, more responsible and just plain happier person.”
 
Judith Hanson Lasater, PhD
Physical Therapist
Co-founder, Yoga Journal
mother of Kam, 20 year-old sophomore, Carnegie Mellon University
 

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Testimonials: Consultants

“I found the Personal Mastery workshop to be the most thorough and complete work I have ever done in this area. I learned an enormous amount about my own patterns - their underlying structure, benefits, and costs. It truly brings to life what it means to move from a reactive to a creative orientation. I also appreciated the staff enormously for their professionalism, accessibility, and humility.”
 
David Peter Stroh
Co-founder, Innovation Associates
Charter member, Society for Organizational Learning
 

“As an internal business improvement consultant, participating in LaL's 4-Mastery Program was pivotal in helping me drive change initiatives and make them sustainable. I am better equipped to deal with the human and emotional aspects of my work in supporting a team to reach their goals, thanks to the structures and framework I learned at LaL.

I have been able to break through deep-rooted patterns of behavior, like avoiding conflict. Now I am more willing to give feedback and confront issues head-on to move the project forward. As a result, I am better able to support the senior executives and teams I coach to step up to the plate—and they are!

The positive impact of this deeper level of dialogue is evident at work and at home with my three children.”

 
Francois Chabot
Business Improvement Consultant
ABB, Canada
 

“No one likes to talk about failure, but the fundamental work that I do is to establish causes of failure in organizations. LaL is about identifying causes of failure within our own selves and beginning to see and embrace failure as a learning experience and an opportunity to understand cause and effect. All of us fail at some point. LaL allows us to communicate about it rather than hide it, to not beat ourselves up or point the finger at others.

As a leader, by becoming conscious of my ego dynamics, I am aware of the implications of my reactions on the organization for which I'm accountable. This is true at all levels of the organization, but the consequences are geometrically larger as you move up the hierarchy. Being more conscious in my choices and decision-making is the leverage for organizational change. LaL's personal mastery path is the most relevant program available for senior managers.”

 
Bill Brenneman
Performance Improvement Consultant, Learning & Organization Effectiveness
Equiva Services LLC, (Shell, Texaco and Saudi Aramco joint venture)
 
“As the founder of a training and consulting firm and a non-profit, a major obstacle is the number and variety of people working on different projects: their needs, expectations and personal goals often greatly differ from one another. With LaL I have been learning how to bring these multifaceted people together in harmony and work with less friction toward a commonly shared vision.”
 
Giorgio Vianson
President
Leadership & Organizational Learning
Associazione Amici dei Bambini dello Zen
Torino, Italy
 

“As a consultant, in order to coach my clients, I have to make sure my own issues don’t get in the way. I help my clients focus on their purpose when they are caught up in politics, fears, hidden agendas, etc. This often involves conflict and brings out people’s egos. I can work with that now, whereas before I would avoid it.

I’ve been talking for two years about making changes in my work; LaL coaching has helped me stop talking about it and start doing it. I knew more meaningful work was inside of me; now I’m learning to bring it forward.”

 
Elizabeth Guman
Partner
Learning & Vision Partners
 

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